Effective Date: June 2, 2026

Introduction

Phoenix Professional Car Service (“PPCS,” “we,” “us,” or “our”) operates phoenixazcarservice.com and provides luxury ground transportation services throughout the Phoenix and Scottsdale metropolitan area. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, book our services, or communicate with us.

Information We Collect

We collect information you provide directly to us, including:

  • Contact details such as your name, email address, and phone number
  • Reservation details such as pickup and drop-off locations, dates, times, and passenger information
  • Payment information processed through our secure booking and payment systems
  • Any information you provide when you contact us or submit a form on our website

We may also automatically collect limited usage and device information when you visit our website, such as IP address, browser type, and pages viewed, to help us operate and improve our site.

How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and manage your transportation services
  • Communicate with you about reservations, pickups, updates, and billing
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send service-related updates and, where you have given consent, promotional offers

SMS / Text Messaging and Mobile Information

Phoenix Professional Car Service collects mobile phone numbers when you book a ride, submit a contact or reservation form, or provide your number to us by phone or in person. We use this information to send service-related text messages such as reservation confirmations, driver and pickup/ETA updates, ride reminders, scheduling changes, and billing or payment notifications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

You may opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at (480) 847-0600 or sales@phoenixazcarservice.com. Message and data rates may apply, and message frequency may vary.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business — for example, our booking and dispatch platform and our payment processors — solely for the purpose of providing our services to you. No mobile information or SMS opt-in data is shared with third parties for marketing purposes. We may disclose information where required by law.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Data Retention

We retain your information for as long as necessary to provide our services and to meet legal, accounting, or reporting requirements.

Your Rights

You may access, correct, or request deletion of your personal information at any time. You may opt out of marketing communications, and you may opt out of SMS messages by replying STOP. To exercise these rights, contact us at sales@phoenixazcarservice.com or (480) 847-0600.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookies through your browser settings.

Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

Contact Us

Phoenix Professional Car Service
Email: sales@phoenixazcarservice.com
Phone: (480) 847-0600
Website: phoenixazcarservice.com